Who We Are
MAIA is a store where you can find beautiful bags and accesories with designs about the colors and culture of Mexico.Â
100% Mexican products made by artisans of different cultures.
Shipping and Delivery
Standard Shipping
Estimated Delivery Time - Within 2-5 Business Days​​
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Lost/Stolen Packages
MAIA is not responsible for lost or stolen packages. If your tracking information states that your package was DELIVERED to the address you provided and you have not received it, you must contact the United States Postal Service directly at 1-800-ASK-USPS® (1-800-275-8777). Any lost, stolen, or damaged packages must be reported as a claim to USPS.
Return Policy
We want you to love your MAIA product, but we get that sometimes it doesn’t work out. If you are not satisfied with your purchase, please return it to us by mail within 15 days for a refund. (Note: Items must be unused and include all tags, parts and accessories.)
-Anything purchased at a discounted price is a FINAL SALE and is not eligible for return.
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-Shipping is non-refundable unless there was a mistake on our end.